Complaints About RyanAir at RyanAirCampaign
Grumbling about RyanAir seems to be spreading over the world wide web.
Personally, I’ve only had one experience with RyanAir when I flew from Hahn to Rome. Since I was desperate at that time (Alitalia was on strike and I gave up on Lufthansa after waiting for a whole day at the airport, trying to get a seat), I booked my ticket the evening before the flight. So, I paid 200+ Euros. Not exactly budget but, beggars can’t be choosers. But, I digress.
The flight with RyanAir was okay. I didn’t have complaints. Most of my complaints about RyanAir was about their initial “false” advertisments about the location of their airports.
Anyway… if you search google for complaints about RyanAir, you’d find a lot.
Should you have one yourself or, you’d rather check everyone else’s experiences before you book your flight, you may want to check RyanAirCampaign.
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POSTED IN: Transportation in Europe, Uncategorized
2 opinions for Complaints About RyanAir at RyanAirCampaign
P Menendez
Oct 1, 2008 at 7:25 pm
I have booked tickets flights through this company’s website. When completing the reservation process, there is a message on the page saying a confirmation e-mail would be sent to the address provided by me, but this did not happen. This same situation has happened to other people I know, on different occasions. As I expected the confirmation e-mail I did not make a note of the reservation code. I was left with having to phone the reservation centre to get my code. I wonder if this a dodgy exercise to get people to phone their very expensive reservation number. On the Ryanair website says that calls are 10 pence per minute, but once on the phone I learnt that they actually are £1 per minute. This makes the information on the webpage completely misleading. There isn’t an option to provide feedback to Ryanair through their website or by email
R G Brown
Nov 10, 2008 at 8:21 pm
I am a regular user of Ryanair and generally speaking they do a good job –certainly the price of flights is very reasonable and i have not experienced too many delays.
But why oh why are they not honest about the costs –in particular the charge for using a debit /credit card at £4 per journey is ridiculous. There is no way of avoiding this so they should include it in the price. It is just plain irritating.
Also there is no way of leaving feedback and they dont answer the phones.
I just wonder whether they have ever been on any client care training courses!
Roger
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